Effective Date: [To be inserted before launch] | Last Updated: [To be inserted]

1. Introduction

The Psychedelic Couple, operated by Christine Zanin and Brad Zanin and based in Carbondale, Colorado is committed to protecting the privacy of every person who visits our website or engages with our services. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights with respect to it.

This policy applies to all visitors to thepsychedeliccouple.com and all clients who engage with our services. By using our website or booking a service, you agree to the collection and use of information as described in this policy.

We take the confidential nature of this work seriously. Personal information shared with us as part of intake, preparation, or integration is treated with the highest level of discretion.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name and contact information, including email address and phone number.

• Booking and scheduling information submitted through our website or booking tool.

• Form submissions, including discovery call applications and intake questionnaires.

• Health and wellness information provided during intake and screening, including medical history, current medications, and mental health history.

• Payment information submitted during checkout. Note: full payment card numbers are processed by our payment provider and are not stored on our systems.

• Communications you send to us via email, contact forms, or messaging platforms.

Information collected automatically:

• Website usage data, including pages visited, time spent on the site, and referring pages, collected via cookies and analytics tools.

• Device and browser information collected as part of standard web analytics.

We do not collect more personal information than is necessary to provide our services and respond to your inquiries. Health-related information collected during intake is used solely to assess suitability for our programs and ensure your safety.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to discovery call applications and general inquiries.

• To book and schedule sessions and programs.

• To conduct intake and wellness screening in preparation for services.

• To deliver the services you have engaged us for, including preparation sessions, facilitation support, and integration.

• To send confirmation emails, session reminders, and program-related communications.

• To process payments and maintain billing records.

• To improve our website and understand how visitors use it, using aggregated and anonymized analytics data.

• To comply with legal obligations where required.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your personal information to send unsolicited commercial messages.

4. How We Store and Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include password-protected systems, limited access to sensitive information on a need-to-know basis, and use of reputable third-party platforms with their own security practices.

Health-related information collected during intake is stored securely and accessed only by Christine Zanin, Brad Zanin, and team members directly involved in your care, including Trina for wellness screening purposes.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your information, we will honor that request to the extent permitted by law and will retain only what is required for legal compliance or to resolve disputes.

5. Third-Party Services

We use the following third-party tools and platforms to operate our business. Each of these may process some of your personal information:

• GoHighLevel (GHL): Our primary CRM and website and email platform, used for booking, contact management, and client communication.

• Google Analytics or equivalent: Used to understand website traffic and usage patterns. Data collected is anonymized and aggregated.

• Payment processor (Stripe or equivalent): Processes payment transactions securely. We do not store full payment card details.

• Calendar and scheduling tools: Used to manage bookings and send reminders.

Each of these providers has its own privacy policy governing how they handle data. We select providers we trust and review their practices to the extent reasonably practicable. We do not authorize these providers to use your information for purposes other than those described above.

6. Your Rights

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Deletion: You may request that we delete your personal information. We will honor this request to the extent permitted by applicable law.

• Opt-out: You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe link in any marketing email.

• Portability: Where technically feasible, you may request a copy of your personal data in a portable format.

To exercise any of these rights, please contact Christine at [email protected]. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

7. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact Christine Zanin at:

The Psychedelic Couple

[email protected]

Carbondale, Colorado.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will update the Effective Date at the top of this page.

For active clients, we will make a reasonable effort to notify you of material changes via email or through your agreed communication channel. Your continued use of our website or services following any update constitutes your acceptance of the revised policy.

Questions about this policy? Contact us at [email protected].